When my Mother passed away, I called AOL to cancel her email account. “Oh, I am so sorry for your loss. Are you sure we can’t convince you to keep the account?” “No, she won’t need it. She passed away.” “I’m so sorry. There are a lot of great features. Maybe we can offer a discount?” “No, she’s dead!” Hell Script vs Hell of a … [Read more...] about Call center scripts: when you do not need to use them
There are a lot of ways to help yourself and your employees in professional and personal development today. Continuing education through specialized courses, lecture series on common topics in the industry, or soft skills workshops are just a few examples. And recently, two new methods have become the focus of attention: coaching and … [Read more...] about A Mentor Or A Coach: That Is The Question!
The word ‘meditation’ is increasingly found in modern information space. This is a useful stress management tool that is appreciated by many successful people. Meditation helps to improve concentration, relieve stress and just feel better. Businessmen practice meditation when they feel a lack of ideas when they need self-confidence and additional … [Read more...] about Top 10 meditation apps to avoid work stress and anxiety
A lot of companies had assumed a strict dress code for a long time. Managers had decided what their employees should wear in the office. Since this caused a lot of inconvenience, the situation has changed now. Some liberties in clothes immediately affected labor productivity positively. And now the relaxed business casual dress code seems … [Read more...] about What You Should Know About Business Casual Attire
Nowadays it’s impossible to imagine our lives without business communication. Every single day we write and receive emails, and sometimes spend a lot of time checking the inbox. Emailing is the best way to find new contacts, to receive more customers and to agree on the important project. But if there are no strict rules for writing to the people … [Read more...] about How To Write A Professional Business Email